Terms and Conditions

Effective Date: July 31, 2024
Last Updated: July 21, 2025

Welcome to OpenCourt (“OpenCourt,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of all OpenCourt services, including our websites, mobile applications, and other online products and services that link to these Terms (collectively, the “Services”). By registering for, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility

You must be at least 13 years old to use the Services. By using the Services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization or entity, you represent that you have authority to bind that entity to these Terms.

2. Account Registration and Security

Account Creation: To access certain features, you must create an account and provide accurate, complete information.

Security: You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately at support@getopencourt.com of any unauthorized use.

Accuracy: You agree to keep your information current and accurate at all times.

3. Fees and Payment

Subscription & Transaction Fees: Some Services require payment of fees (e.g., club subscriptions, booking fees). Fees, billing periods, and renewal terms will be disclosed before you incur charges.

Payment Methods: We accept payment through integrated third‑party processors (e.g., Stripe). You authorize us to charge your chosen payment method for all applicable fees.

Refunds: Except as required by law or stated in a specific Service policy, all fees are non‑refundable. Individual clubs may set their own cancellation and refund policies for court bookings or events.

4. Booking Policies

Reservations: Booking a court or program through the Services creates a contractual relationship between you and the relevant club or facility (the “Club”). OpenCourt is a software platform and not a party to that contract.

Cancellations: Each Club sets its own cancellation windows and penalties. Review the applicable policy before booking.

No‑Show Fees: Clubs may charge no‑show fees. By booking, you agree to any such fees disclosed during checkout.

5. Code of Conduct

You agree not to:

• Violate any applicable laws or regulations.
• Harass, threaten, victimize, or defraud users, Clubs, or OpenCourt staff—including hate speech targeting protected classes.
• Post, upload, or transmit content that is unlawful, defamatory, obscene, infringing, deceptive, or otherwise objectionable.
• Send unauthorized or unsolicited advertising, junk or bulk email, chain letters, or any lottery / gambling solicitation.
• Introduce malware, viruses, or other harmful code, or attempt to gain unauthorized access to the Services or data.
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
• Use any robot, spider, scraper, or other automated means—“bots”—to access or interfere with the Services without prior written consent.
• Interfere with or disrupt the Services, servers, or networks, or with another user’s enjoyment of the Services.

OpenCourt reserves the right (but not the obligation) to remove or disable access to any content—or suspend accounts—that violate these Terms.

6. Support‑Team Account Impersonation

To provide timely customer support, OpenCourt support or success representatives may, with your implied consent, temporarily access or impersonate a customer account to troubleshoot and resolve issues.

Scope: Access is strictly limited to resolving the reported support ticket or providing functional assistance.

Limitations: OpenCourt will not modify account information or perform actions unrelated to the ticket.

Transparency: Actions taken during impersonation are logged, and we will notify the primary account holder upon request.

Opt‑Out: If you wish to opt‑out of this practice, contact support@getopencourt.com.

7. User Content

Ownership: You retain all rights to content you submit (e.g., reviews, photos).

License to OpenCourt: You grant OpenCourt a worldwide, non‑exclusive, royalty‑free license to use, reproduce, modify, and display your content solely to operate and improve the Services.

Responsibility: You represent that you have all necessary rights to grant this license and that your content does not violate any third‑party rights or laws.

8. Intellectual Property & DMCA Takedown

All OpenCourt software, text, graphics, and other materials are the property of OpenCourt or its licensors and are protected by copyright, trademark, and other laws. Subject to your compliance with these Terms, OpenCourt grants you a limited, non‑exclusive, non‑transferable license to access and use the Services for personal, non‑commercial purposes.

DMCA Notice

If you believe that content on the Services infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (17 U.S.C. §512) by providing the following information to OpenCourt’s designated agent:

1. A description of the copyrighted work you claim has been infringed.
2. A description of where the allegedly infringing material is located (URL or screenshot).
3. Your contact information (name, address, phone, and email).
4. A statement that you have a good‑faith belief the disputed use is not authorized by the copyright owner, its agent, or the law.
5. A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
6. Your physical or electronic signature.

Designated Agent:
OpenCourt
Email: support@getopencourt.com
Address: 1606 Headway Cir STE 9303, Austin, TX 78754

Upon receiving a valid notice, we will remove or disable access to the material and notify the user who posted it. We may terminate repeat infringers in appropriate circumstances.

9. Third‑Party Services and Links

The Services may integrate with or link to third‑party services (e.g., payment processors, social media platforms). OpenCourt is not responsible for such services. Your use of third‑party services is governed by their terms and privacy policies.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non‑infringement. OpenCourt does not warrant that the Services will be uninterrupted, secure, or free of errors.

11. Limitation of Liability

To the maximum extent permitted by law, OpenCourt and its affiliates, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or in connection with the Services or these Terms. Our total liability will not exceed the greater of (a) $100 or (b) the amount you paid to OpenCourt for the Service giving rise to the claim in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless OpenCourt and its affiliates against any claims, liabilities, damages, losses, and expenses arising out of or related to (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any rights of a third party.

13. Force Majeure & Assignment

OpenCourt will not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, labor disputes, shortages, riots, war, terrorism, governmental action, and internet or telecommunication failures. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. OpenCourt may freely assign these Terms—including in connection with a merger, acquisition, or sale of assets—without notice to you.

14. Notices

We may give notices by (a) email to your primary email address on file, (b) in‑app or website banners or pop‑ups, or (c) posting an updated version of these Terms. Notices will be deemed given on the date sent or posted. You are responsible for keeping your contact information current. Unless otherwise specified, legal notices to OpenCourt must be emailed to support@getopencourt.com and sent via certified mail to: OpenCourt 1606 Headway Cir STE 9303, Austin, TX 78754.

15. Termination

OpenCourt may suspend or terminate your access to the Services at any time, with or without notice, for conduct that it believes violates these Terms or is otherwise harmful to OpenCourt or other users.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict‑of‑laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration administered by the American Arbitration Association in Austin, Texas. Class actions are not permitted; you and OpenCourt agree to bring claims only on an individual basis.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the Services after the effective date of revised Terms constitutes acceptance of those Terms.

18. Contact Us

If you have any questions about these Terms, please contact us at support@getopencourt.com